SERENE RECOVERY SERVICES
PRIVACY POLICY
Last Updated: June 2026
Serene Recovery Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website and services.
Information We Collect
We may collect:
• Name
• Email address
• Phone number
• Mailing address
• Appointment information
• Information submitted through forms on our website
• Communication preferences
We may also collect website usage information including IP address, browser type, pages visited, and device information through cookies and analytics tools.
How We Use Information
We use information to:
• Provide recovery support services
• Respond to inquiries
• Schedule and confirm appointments
• Send appointment reminders
• Provide customer support
• Communicate regarding requested services
• Improve our website and services
• Maintain records of consent and communication preferences
SMS Communications If you provide consent, Serene Recovery Services may send text messages regarding:
• Appointment reminders
• Service updates
• Recovery support communications
• Customer support responses
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Sharing of Information
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers of the text messaging services necessary to deliver messages. We may share information only with service providers that help us operate our business, including scheduling systems, communication platforms, customer support tools, and website hosting providers.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Cookies and Analytics Our website may use cookies and analytics technologies to improve website performance and user experience.
You may disable cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
Serene Recovery Services
1230 S Parker Rd
Denver, CO 80231
Phone: (720) 630-0247
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.